Disabled access

State of Access Report

Disabled access

A new report has revealed the state of disabled access and inclusion within the live music industry.

The State of Access Report was run by Attitude is Everything, a charity which seeks to improve live music experiences for deaf and disabled people. They have commissioned previous reports. The findings highlighted good practices  as well as showing areas that still needed to be improved for disabled people attending music events and concerts.

The report explores themes of venues being fit for purpose, information about access and steps to improve access.

Key findings of the report:

  • A third of venue and festival websites provide no access information. Planning is essential for disabled people before attending an event to ensure it is suitable and their needs can be met.
  • Two thirds of independent venues provide no access information. A lack of information often implies poor physical access, even if that is not the case.
  • Less than a fifth of websites provided ‘good’ access information.  Information prior to the event is crucial as it could mean the difference between a fan purchasing a ticket or not.
  • Festivals were better overall than concerts at providing information; with 74% of festivals providing some info compared with 60%.
  • 2 out of 3 mystery shoppers were unable to find out everything they needed online.
  • One third of venues didn’t advertise their accessible toilets.
  • A shocking 4 out of 5 venues did not have viewing platforms for wheelchair users.

Read the full report here.